As the leader of your company, you have the power to either drive your business or let it stagnate.....
Have you ever sat down and figured out just how much it costs to replace an employee? Has a key employee’s resignation come at you from left field? We have examined the workplace from the employee’s point of view and come up with ten good tips to keep your employees happy and motivated.
Family businesses involve unique dynamics that can be both advantageous and challenging. Being conscious of these different elements and tendencies, can provide insight into why family firms behave differently than non-family firms.
If you’re wondering how you can dramatically enhance the customer service experience in your business while decreasing the amount of time you actually spend on customer service activities, consider that the solution might be to empower your employees to do it for you.