Why customer loyalty doesn’t have to cost big bucks!
Propositioning your customers may sound a little R-rated, but what we’re talking about here is coming up with the right way to deliver a truly outstanding customer experience that will keep them always wanting more – and even better, telling their friends all about it!
In the current economy one of the single most important factors to business survival is keeping current customers. Read more for a few simple steps for customer retention.
Take advantage of the increased sales this festive season and read these great tips from 10X on how to increase your business by establishing lifetime valued customers.
If you’re wondering how you can dramatically enhance the customer service experience in your business while decreasing the amount of time you actually spend on customer service activities, consider that the solution might be to empower your employees to do it for you.
Loyalty programs can be an effective and simple way to keep customers coming back to your business. Need some ideas to create your own loyalty program and get a positive cashflow?
Many businesses operate a "splatter gun" approach - trying to sell to anyone and everyone that walks through the door. It may work for Coca-Cola, but rarely for small and medium sized businesses. A better understanding of your target market will equip you with the knowledge to effectively target your market and convert more potential customers into real paying customers.
A guide to satisfying your complaining customers using these simple strategies and in the process turn them into life long supporters of your business.
They are the engines that keep your business motor running, but many of us fail to stop and check when the engine light goes on. Well-greased customer relations will help keep your business running smoothly. Put yourself in the buyer’s shoes to discover what customer’s really want.